Bluegrass Consultancy
Business Process Change
We offer clients a phased Business Process Transformation process and flexible engagement options to undertake initial improvement studies to the management and implementation of a business change project.Our added value is the combination of specialist knowledge in business process analysis with expertise in risk assessment and programme management to provide innovative solutions to business transformations that have challenging timeframes. The ability to implement the project, provide resource and manage the project can reduce demands on the client's in-house resources and enable an immediate project start while ensuring full knowledge transfer, through our documented process analysis & project management methodology (MPMM).
The quality of the phased-engagement is assured through our use of specialist consultants who operate in conjunction with the client's staff. Our consultants utilise a high quality methodology, MPMM, that is aligned to world-wide standards for project management (Prince 2 & standards from the Project Management Institute), and the latest software process modelling tools.
Our Experience
Some of our business process transformation projects have included:- Direct marketing (improving time to market)
- Contact Centre (process efficiency improvements)
- Fulfilment B2C (process improvements)
- Retail supply chain (operation and management improvement)
We can scale the Business Process Transformation engagement to suit the scale and complexity of your project, so please contact us if you need to know more about the process to suit your business requirement.